Store Manager
Motel is seeking a passionate Store Manager dedicated to achieving customer satisfaction. If you believe this describes you, then this role could be the perfect fit!
Location
Bali, Indonesia.
Type
Full Time
40 working hours per week
Welcome to Motel
Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.
Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.
The Role
Responsible for overseeing the daily operations of the store, ensuring that sales targets are achieved, customers receive excellent service, and the store reflects the brand’s identity. This role bridges the gap between management and frontline staff, driving both operational efficiency and customer satisfaction.
Main Tasks & Responsibilities
- Helping out in setting up a new local store including:
- Inventory & Product Management: Plan and organize stock intake before store opening, Ensure accurate product labeling, tagging, and pricing, Manage inventory levels and establish systems for replenishment.
- Store Setup & Preparation: Coordinate with contractors, suppliers, and the head office to complete setup on time, Oversee the layout, design, and visual merchandising according to brand guidelines.
- Operational Readiness: Implement POS systems, reporting tools, and cash-handling procedures, Establish opening and closing procedures, Ensure all legal, safety, and compliance requirements are in place.
- Inventory & Product Management: Plan and organize stock intake before store opening, Ensure accurate product labeling, tagging, and pricing, Manage inventory levels and establish systems for replenishment.
- Oversee daily store operations and ensure smooth running of all activities.
- Drive sales performance and achieve targets.
- Manage, motivate, and develop the store team.
- Maintain high standards of customer service and store presentation.
- Monitor stock levels, merchandising, and inventory control.
- Reporting and Feedback, including;
- Tracking sales, expenses and performance metrics from launch onwards
- Report to management on progress, challenges, and opportunities
- Provide feedback to improve future store setups.
- Tracking sales, expenses and performance metrics from launch onwards
About you
- A Diploma/Bachelor’s degree in Business, Management, or related field is preferred
- Proven experience in retail management, ideally in fashion/apparel.
- Knowledge of visual merchandising, inventory systems, and retail operations.
- Excellent communication and interpersonal skills
- Good analytical skills to interpret sales and performance data
- Flexibility to work weekends, holidays, and extended hours when required
- Familiar with store opening/closing procedures, stock control, and cash handling
- Ability to lead, motivate, and manage a team effectively
What's in it for you?
- Competitive salary in line with industry benchmarking
- A comprehensive health and social security package, including working social security.
- Team socials and meetups
- Monthly well-being activities to support your health and wellbeing
- Tailored progression pathways
- Bonus scheme for employees, paid out twice a year at management discretion
- Motel is a growth mentality company!
At Motel Rocks, we value and believe in fostering an inclusive and diverse environment for our employees, customers, and partners. We are committed to building a brand that celebrates differences and promotes equal opportunities.
- Department
- Operations
- Locations
- Bali, Indonesia